Customer Reviews

MINDBODY

5 stars (2)
4 stars (1)
3 stars (0)
2 stars (1)
1 stars (2)
Average customer Review 3.0 (6 reviews)

2 of 2 people found the following review helpful:

makes me want to burn my hair off
by KirstenL126 on 01/23/2017
After months of ongoing nightmare with a system that has had bandaid upon bandaid slapped onto it, I've decided to move to FrontDeskHQ. For that reason, I may need to abandon Constant Contact too, since FDHQ is integrated with MailChimp instead. I prefer CC, and that's why I am still here. MindBody has robbed me of my sanity and huge amounts of time over the last few months, and I have given up. Yes, the 24/7 support is great in the moment, but any change you make breaks 10 other things an you don't necessarily realize it until, say, you're double booked for a client or some other untenable thing. I always felt that anything I did with MB was precariously balanced. With FDHQ, I feel confident that my system is reliable and A LOT more aesthetically pleasing and MUCH easier for my clients to use. I feel for MB, but my time and sanity are important. Their software simply isn't up to standard.

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if you can use another system, do it
by KaiserS6 on 11/21/2018
Report pulling in MindBody is a nightmare - the setup is so inflexible and clunky; it takes way too many steps to perform the simplest of functions (if there's any workaround available at all). The system doesn't talk to very many other apps, and the ones it does integrate with are generally at the bottom of the barrel as well😩

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