MINDBODY

3.4 (5 reviews)
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MINDBODY

MINDBODY business management software provides you with everything you need to get and keep your business thriving.

Software that never rests, so you can.

Fully loaded, every level offers powerful and reliable tools ranging from online scheduling updated in real time, point of sale and eCommerce, detailed reports, automated and customizable marketing tools, and so much more.


MINDBODY software manages your business needs online and on the go with the MINDBODY Express™ app. Suitable for any size business, single or multi-location, MINDBODY streamlines your day-to-day tasks through time-saving features like automated task management, online booking and payments, client relationship and marketing tools, staff scheduling, point of sale tools and detailed reports.

MINDBODY also provides guided setup and training, and 24/7 tech support via online chat, our Support Resource Center and live phone support. Trusted by thousands of health, wellness and beauty businesses in over 96 countries, MINDBODY gives you the reliable tools you need to keep your business thriving.

Overall Benefits

  • Online scheduling of classes and appointments
  • Point of sale and eCommerce
  • Powerful business analytics
  • Total client management
  • Inventory management

Technical & Support

All you need is a computer (or mobile device) that is connected to the Internet. MINDBODY software is on the web, so you can access your business wherever you go.

Cost

Starting at $30/month

Company Information

MINDBODY, Inc.
4051 Broad St
San Luis Obispo, CA 93401

Customer Reviews

5 stars (2)
4 stars (1)
3 stars (0)
2 stars (1)
1 stars (1)
Average customer Review 3.4 (5 reviews)

Most Recent Customer Reviews (see all)

makes me want to burn my hair off
by KirstenL126 on 01/23/2017
After months of ongoing nightmare with a system that has had bandaid upon bandaid slapped onto it, I've decided to move to FrontDeskHQ. For that reason, I may need to abandon Constant Contact too, since FDHQ is integrated with MailChimp instead. I prefer CC, and that's why I am still here. MindBody has robbed me of my sanity and huge amounts of time over the last few months, and I have given up. Yes, the 24/7 support is great in the moment, but any change you make breaks 10 other things an you don't necessarily realize it until, say, you're double booked for a client or some other untenable thing. I always felt that anything I did with MB was precariously balanced. With FDHQ, I feel confident that my system is reliable and A LOT more aesthetically pleasing and MUCH easier for my clients to use. I feel for MB, but my time and sanity are important. Their software simply isn't up to standard.

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The Devil We Know
by ShannonP29 on 12/10/2014
MBO has a lot of depth and features. Unfortunately, that means there is a lot that can (and often does) go wrong. It's not intuitive for front desk staff and requires a lot of training. The interface is not engaging or easy to navigate. And the customer service has gone from being stellar 5-8 years ago, to being obsequious and mostly useless now. We have glitches in our system daily, and when something gets bad enough, we will call customer support, but that usually results in long time on hold (so not something to do when customer is standing waiting or on another line) and anymore only rarely anything more than the typical runaround- clear cookies, upgrade browser, try another browser, etc...yes, we know the rigaramarole and have already done it, thank you. And communication is HORRIBLE. We gave this company hours of our CPA time, with understanding that they were developing a way to sync to QuickBooks. They told us we needed to buy QuickBooks Online to make the integration work. We spent a bunch of $ and time transitioning to that. And went weeks with this upgrade being "right around the corner"...so we got way behind on manually entering transactions...only to find out 3rd hand that they had axed the project without so much as a "thank you, ma'm". No flowers, no chocolates. Nothing. That left us high and dry, and we lost out on tens of thousands of grant and loan dollars that we could have accessed, if we'd had up-to-date books. So why don't we switch to another software? We've considered several others, and considered jumping ship with our 9 years of historical data, but then when we've gone to have "that talk" with MBO about divorcing, they talk sweet nothings about how they love us so much, we were one of their first, etc. And we think how much work it will be transitioning...and we come running back, hoping for better. It works out about as well as it does in any soap opera... so far, no dead bodies, but no easy relationship.

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good all around service
by FlirtSpa on 10/21/2014

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